Legal overview
The legal section collects every policy, agreement, and disclosure that governs how Ultron operates, what users may and may not do with the platform, how data is handled, and how disputes are resolved. Read the document that applies to your situation.
Overview
- Operator
- The team operating Ultron, headquartered in Bucharest, Romania
- Governing law
- Romanian law and applicable EU regulations
- Primary regulator
- National Supervisory Authority for Personal Data Processing (ANSPDCP)
- Contact
legal@51ultron.com- Data protection contact
privacy@51ultron.com- Security contact
security@51ultron.com
These pages are the canonical record of the policies that govern Ultron. The Terms of Service control the relationship between you and us. The Privacy Policy explains how we collect, use, and protect personal data. The Acceptable Use Policy describes the conduct rules that apply to everyone who uses the platform. The Data Processing Addendum sets out the controller-to-processor terms when you push personal data of third parties through Ultron in the course of your business.
Read the document closest to your situation first. If you are a paying user with questions about cancellation, refunds and cancellation has the answer. If you are evaluating Ultron for handling personal data of your customers, the Data Processing Addendum is the right starting point. The Security page summarises the technical and organisational measures that back every commitment in the contracts.
Documents
The full set, with a one line description of each.
| Document | What it covers |
|---|---|
| Terms of Service | The contract that governs your use of Ultron. Account rules, fees, intellectual property, disclaimers, dispute resolution, governing law. |
| Privacy Policy | What personal data we process, why, on what legal basis, for how long, and what rights you have under GDPR. |
| Acceptable Use Policy | Conduct rules. What you cannot use Ultron for. Enforcement, suspension, and termination triggers. |
| Data Processing Addendum | Controller to processor terms when you use Ultron to handle personal data of third parties. Standard Contractual Clauses reference. |
| Subprocessors | The third parties we use to deliver the service, their location, and what they process on our behalf. |
| Security | Technical and organisational measures. Encryption, access control, vulnerability management, incident response. |
| AI output disclaimer | What Ultron output is and is not. No professional advice. Verification responsibility. |
| How we use your data for AI | What leaves the platform for inference, which providers receive it, and the contractual no-training commitment. |
| Automated decisions and human oversight | Where automated processing happens, the human approval gate, and your GDPR Article 22 rights. |
| Web data acquisition | How the ingestion tools gather public web data, the lines we do not cross, and your responsibility as controller. |
| Sandbox isolation | How agent code execution is isolated per session, away from the application and other customers. |
| EU AI Act posture | How the AI Act applies to the platform: our roles, risk tier, transparency duties, and your obligations. |
| Cookie notice | The cookies and similar technologies we set, what they do, and how to control them. |
| Responsible disclosure | How to report a security vulnerability and what to expect when you do. |
| Refunds and cancellation | Cancellation timing, prorated refunds, EU consumer right of withdrawal. |
Jurisdiction
Ultron is operated from the European Union. Romanian and EU law apply.
Ultron is delivered from Bucharest, Romania. The operator is established within the European Union and is subject to EU consumer protection law, the General Data Protection Regulation, the ePrivacy Directive as implemented in national law, and the Digital Services Act where applicable. Romanian law governs the contracts in this section unless EU law mandates a different forum or a mandatory rule of the user's country of residence applies for consumer transactions.
European users keep every right granted under their local consumer protection regime. Nothing in these documents is intended to limit a mandatory consumer right. If a provision in any document is unenforceable for you under your local law, that single provision does not apply to you; the rest of the document still does.
How updates work
We change these documents from time to time. Material changes are announced in advance.
Every page in this section carries an Updated date in the header. When we make a change that affects your rights or obligations in a material way, we send notice to the email address on file at least thirty days before the change takes effect, and we surface a banner inside the product that links to a diff of what changed and why. Minor edits (typos, clarifications, broken links) are made without notice but never reduce your rights.
Continued use of Ultron after a material change takes effect signals acceptance of the updated terms. If you do not accept a change, you can stop using the service and request deletion of your account before the effective date.
Contact
The right inbox for the right question.
| Topic | |
|---|---|
| General legal questions, requests for a copy of an agreement | legal@51ultron.com |
| Privacy, data subject requests, DPA execution | privacy@51ultron.com |
| Security vulnerabilities, incident response, abuse reports | security@51ultron.com |
| Billing, refunds, cancellation | billing@51ultron.com |
| Anything else | hello@51ultron.com |