Accessibility Statement
We want everyone to be able to use Ultron, including people who rely on assistive technology. This statement sets out the accessibility standard we work to, how far the platform currently meets it, the limitations we know about, and how to tell us when something does not work for you. We treat accessibility as an ongoing commitment, not a one-time box to tick.
Our commitment
Accessibility is part of how the product should work, not a feature bolted on afterward. We design and build so that people using a keyboard, a screen reader, magnification, voice control, or other assistive technology can do the things Ultron is for — hold a conversation, run a skill, read a result, manage their workspace. We do not always get there on the first pass, and where we fall short we say so on this page and work to close the gap.
The standard we follow
Our target is the Web Content Accessibility Guidelines, WCAG 2.1 Level AA, published by the World Wide Web Consortium. This is the level referenced by EN 301 549 — the European harmonised standard behind the European Accessibility Act — and applied under Section 508 in the United States. We also track WCAG 2.2 Level AA as forward-looking best practice and adopt its criteria as we go.
What this covers
This statement applies to the surfaces we operate:
- The Ultron web application, where you chat, run skills, and manage your workspace.
- This documentation site.
- Our public marketing and resources site.
It does not cover third-party services you connect to Ultron, or content you generate and publish elsewhere — those are governed by their own providers and by you.
Conformance status
The platform is partially conformant with WCAG 2.1 Level AA. Partially conformant means most of the product meets the standard, but some content or interactions do not yet fully conform. We assess conformance through a combination of automated checks, manual keyboard and screen-reader testing, and the feedback you send us. We have not yet completed a formal third-party audit, and we do not claim any certification we cannot evidence.
What we do
To keep moving toward full conformance, we:
- Treat accessibility as a requirement in design and code review, not a later cleanup.
- Build on accessible foundations: semantic structure, keyboard operability, visible focus, and sufficient colour contrast.
- Run automated accessibility checks and manual testing with a keyboard and a screen reader.
- Triage and fix reported barriers, and fold recurring ones back into how we build.
- Respect the reduced-motion preference, so animation can be turned down at the system level.
Known limitations
We would rather be honest about where we are not there yet. Areas we are actively working on include complex interactive surfaces — the live conversation stream, the canvas, and the workspace panels — where some controls and dynamic updates are not yet fully conformant for every assistive technology. Some generated and user-uploaded content may also lack text alternatives we do not control.
Compatibility
Ultron is built to work with current versions of the major browsers and the assistive technologies that run on them, including screen readers, screen magnifiers, voice-control software, and keyboard-only navigation. We test against current releases; older or unusual combinations may behave differently. Using an up-to-date browser and assistive technology gives the best experience.
Give us feedback
If any part of Ultron is hard or impossible to use with your assistive technology, tell us. Email accessibility@51ultron.com with what you were trying to do, the page or feature, the browser and assistive technology you were using, and what went wrong. We aim to acknowledge accessibility reports within five business days and will work with you on a resolution or a usable alternative in the meantime.
If we do not resolve it
We would always rather fix the problem directly. If you contact us about an accessibility barrier and are not satisfied with our response, you have the right to escalate. In the European Union, each member state designates an authority responsible for enforcing the European Accessibility Act; you can raise a complaint with the authority in your country. Users elsewhere may have equivalent rights under local law, such as the Americans with Disabilities Act in the United States.
Preparation and review
This statement was prepared using a combination of self-evaluation and manual and automated testing of the platform. It reflects our assessment as of the date shown at the top of the page. We review it at least once a year, and sooner when we make a significant change to the product, so that it keeps describing the real state of things.