Councils dealt with 1.26 million fly-tipping incidents in a single year

We build collection, contamination, fly-tipping and billing work into the route, vehicle and customer systems you already run.

Rounds out today

38 of 40

Two trucks held at the depot for repairs

Missed bins reported

11

Every one rebooked for this afternoon

Fly-tips reported

6

Four cleared, two crews on the way

Contaminated bins noted

23

Letters sent in each household's language

21% of the recyclable material from homes gets recycled

Contamination, missed bins and fires start at the kerb. We build the record that catches them there, and the routes that follow it.

Where the lifts and the money go

Waste collectors and hauliers, recycling and treatment sites, councils and their contractors, and waste brokers.

Recycling

43.8%

of household waste is recycled, less than four years earlier

Incineration

50.3%

of the waste councils collect is burned

Households

43%

of households take part in recycling

Battery fires

48%

of waste fires start with lithium-ion batteries, by the industry's estimate

What a round waits on

  • Round 14, Elm StreetContamination noted at the bin
    Letters, Round 14In Polish and Romanian
    • No. 12CleanLifted
    • No. 14Food in the recyclingLetter sent
    • No. 16CleanLifted
    • No. 21Bagged glassLetter sent
    • No. 23CleanLifted
    • No. 25CleanLifted
    • No. 27Nappies in the recyclingLetter sent

    Recycling in the wrong bin

    Contaminated loads are rejected at the plant, recyclable material goes to landfill, and the collector pays for both.

  • Near miss, Round 7Every fire traced to where it came from
    1. Smoke in the hopperTruck 07, Glebe Road
    2. Load tipped safelyCrew followed the procedure
    3. Fire service calledOut by 07:05, nobody hurt
    4. Logged with the roundIts streets marked on the map
    5. Truck back on the roundHopper checked at the depot
    6. Battery drop-off letterTo 340 homes on the round

    Battery fires in trucks and plants

    A battery hidden in a bag sparks in the compactor or the pit. Crews tip burning loads in the street, plants shut, and insurance gets harder to find.

  • Fly-tip, Mill LaneReported once, with a pin and a photo
    Photo and pin received08:14Nearest crew sentCrew 3, 2 kmCleared11:40Resident told11:42Evidence with the caseReady for the penalty

    Fly-tipping and missed collections

    Reports arrive by phone, app and email with a vague location. Crews are sent twice, the evidence is lost, and nobody is fined.

  • Service change, 41 Park RoadAsked for by email at 09:05
    Next invoice€14.50 a month added
    • RouteRound 9, ThursdaysUpdated
    • BinsOne 240 litre recyclingUpdated
    • InvoiceFrom 1 NovemberUpdated
    • DeliveryNew bin on TuesdayBooked
    • CrewsOn Thursday's round sheetUpdated
    • EmailNew collection daysSent

    Routes, bins and billing out of step

    Customers add, pause or change services by email. The route sheet, the bin list and the invoice are updated at different times, so trucks empty bins nobody pays for and miss the ones that are paid for.

How we work

From the first call to software that runs, in six steps, with the price agreed before any work starts.

  1. First call

    Talk through how rounds, requests, incidents and billing run today, and where the hours and the missed lifts go.

  2. Operations map

    A written map of every system, handoff and manual step, from a resident's report or a customer's email to the lift, the weighbridge and the invoice.

  3. The plan

    What we build first, what it replaces and what it costs, agreed before any work starts. It usually starts with service changes and missed collections, where the route and the invoice drift apart.

  4. The build

    Built inside your route planning, vehicle tracking, case management and billing systems, on the devices your crews already carry.

  5. Going live

    Reviewed with operations, customer service and billing, then switched on one depot or one service at a time.

  6. Running

    We watch every run, fix what breaks and add the next piece when you are ready.

What stays with people

Enforcement, safety and anything a customer is charged for stay with your people. The software keeps the rounds, the records and the invoices, and the models read the photos, the reports and the emails and route them to the right person.

Built on what you already run

Route planning and vehicle tracking, bin lift data, weighbridges, the council's or customer case system, waste transfer and tracking records, accounting and email.

Bring one depot, one round or one month of missed bins. Leave with a written map of where the lifts and the money go.

On the first call we go through how rounds, requests and billing run with you: which systems it touches, where the work waits and which steps are done by hand. The call ends with a written map of what we would build first, and the price is agreed in the plan before any work starts.

Frequently asked questions

Do you replace our route planning or billing system?

No. We build on top of the systems you already run and connect them, so your people keep working where they work today.

Will crews have more paperwork?

Less. A photo or a tap on the device they already carry replaces the sheet, and the record is built from it.

Who sees our customers and routes?

Only the engineers on your project, and only in the systems you open for them. You decide what each automation can read and what it can change, and every run is logged.

How soon does something run, and what does it cost?

It depends on the work. The plan names what goes live first, when, and the price, before any work starts.

Book an introductory call

Length
Where
Times in

Choose a day

Mo
Tu
We
Th
Fr
Sa
Su